Restarting your Mac can also fix many connection problems. If that fails, try resetting your router (turn it off, wait at least 10 seconds, then turn it on again). There is a problem with your WiFi connection To bypass this, you can try using our alternative routing feature.
If you live in a restrictive country then your connection may be blocked by your government. Your connection is blocked by your ISP or government If the app cannot connect to our servers when you try to sign in, you will see the following notification.Ĭlick Troubleshoot to see a list of possible reasons for the problem, together with suggested solutions.Īs this message suggests, there are a number of possible reasons for the problem. The app has now been reset to its default settings. On the warning screen, click Delete to continue. Open the Proton VPN app and go to the macOS menu bar → Help → Clear Application Data.
The first thing to do is to reset the app to its default settings.ġ.
This category includes interface bugs you might encounter while using the app. If the issue you’re facing is not listed here, please contact our support team for further assistance. This article covers solutions to common bugs encountered while using the Proton VPN app for macOS.
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